Water Department/Customer Service

Phone: 505.287.7927 ext. 2016

Hours: M-F 8:00am - 4:30pm

After Hours: 505.287.2983

ATTENTION CUSTOMERS
Beginning on July 01, 2022
There will be an online fee of $1.25.
Beginning August 15, 2022
There will be a fee to process all credit/debit card payments
.

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Third Party Bill Paying Websites

        There are an on-line bill pay website that are NOT affiliated with City of Grants Water Department.  These third-party website that allows people to pay their utility bills via their site. However, they may charge the customer extra fees. 

        City of Grants Water Department cannot control when we will receive the customer payments from these sites, possibly resulting in a late payment from the customer or even disconnection due to non-payment.

 

        To ensure you’re paying City of Grants Water Department directly, visit our online bill payment portal.  Using the link under our hours of operation.

      As always, if you receive suspicious phone calls or emails, from someone claiming to be a representative of City of Grants Water Department, requesting payment, please report it to City of Grants Water Department or Police Department.

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Process/Procedure 

 

Renters:  

Lease Agreement

Driver's License or ID

* Deposit

Home Owners:  

Purchase Agreement 

Driver's License or ID

* Deposit

DEPOSIT RATES

3/4" Inch Meter = $300 Deposit

1" Inch Meter = $350 Deposit

2" Inch Meter = $500 Deposit

4" Inch Meter = $650 Deposit

6" Inch Meter = $1100 DeposIt

Amount due in full at the time of connection.

NO EXCEPTIONS

Customer Service

Director

Melissa Lopez

Head Cashier

Aileen Sanchez

Cashier

Sandra Brooks

Pipe Crew

 

Supervisor

Mike Childs

Forman

Jessie Ramirez

Operator

James Trujillo

Laborers

Samuel Blea

Joshua Chavez

Ryan Gutierrez

Joe Tellez

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