Water Department/Customer Service

Phone: 505.287.7927 ext. 2016

Hours: M-F 8:00am - 4:30pm

After Hours: 505.287.2983


Third Party Bill Paying Websites

        There are an on-line bill pay website that are NOT affiliated with City of Grants Water Department.  These third-party website that allows people to pay their utility bills via their site. However, they may charge the customer extra fees. 

        City of Grants Water Department cannot control when we will receive the customer payments from these sites, possibly resulting in a late payment from the customer or even disconnection due to non-payment.


        To ensure you’re paying City of Grants Water Department directly, visit our online bill payment portal.  Using the link under our hours of operation.

      As always, if you receive suspicious phone calls or emails, from someone claiming to be a representative of City of Grants Water Department, requesting payment, please report it to City of Grants Water Department or Police Department.





Lease Agreement

Driver's License or ID

* Deposit

Home Owners:  

Purchase Agreement 

Driver's License or ID

* Deposit

1 Inch Meter = $150 Deposit

3/4 Inch Meter = $100 Deposit 

Customer Service


Melissa Lopez

Head Cashier

Aileen Sanchez


Sandra Brooks

Pipe Crew



Mike Childs


Jessie Ramirez


James Trujillo


Samuel Blea

Joshua Chavez

Ryan Gutierrez

Joe Tellez

Your details were sent successfully!