Water Department/Customer Service

Phone: 505.287.7927 ext. 2016

Hours: M-F 8:00am - 4:30pm

After Hours: 505.287.2983

Warning: Doxo.com


There is an on-line bill pay website that appears to be affiliated with City of Grants Water Department, but it is not. Doxo.com is third-party website that allows people to pay their utility bills via their site. However, doxo.com may charge the customer extra fees, and City of Grants Water Department cannot control when we will receive the customer payments from doxo.com, possibly resulting in a late payment from the customer or even disconnection due to non-payment. To make sure you’re paying City of Grants Water Department directly, visit our website, www.cityofgrants.net, online bill payment portal.

As always, if you receive suspicious phone calls or emails, from someone claiming to be a representative of City of Grants Water Department, requesting payment, please call City of Grants Water Department 505.287.7927.



Renters:  Lease Agreement

                 Driver's License or ID



Home Owners:   Purchase Agreement 

                              Driver's License or ID



*3/4 Inch Meter = $100 Deposit

  1 inch Meter = $150 Deposit



Director of Customer Service:

Melissa Lopez                     mlopez@grantsnm.gov



Aileen Sanchez



Sandra Brooks



Billing Clerk:

Kayleena Rodriguez  


Meter Readers:

Henry Molina




600 W. Santa Fe Avenue

Grants, NM 87020



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